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Posts Tagged ‘Aviation Marketing’

Survival Guide for the Air Charter Industry

Friday, July 30th, 2010

exechartThe economy has been in slump for some time, and while there are signs of improvement, the recovery is not here quite yet. Unfortunately, aviation has taken a disproportionate hit during these tough times, undeservedly positioned by the media as a prime example of corporate excess. Automobile executives flying corporate jets to Senate hearings only added fuel to the fire, and flamed an anti-aviation agenda in the news media.

Even those not hard hit by the economic downturn feel it is bad taste to flaunt their wealth. For example, a neighbor is installing an in-ground pool in their backyard, but won’t even allow the contractor to place a lawn sign advertising the pool company.

Aircraft Charter Especially Susceptible in Tough Times

In good economic times, wealth expands, allowing discretionary dollars for private jet travel. During a recession, the opposite occurs, and because aircraft and infrastructure costs remain fixed despite the economic climate, an extended downturn can have a major impact on an air charter company’s ability to sustain itself. Air charter companies have been especially hard hit, with a number of high profile companies like JetDirect going bankrupt as a result.

Effective Marketing Provides Survival Strategies

In tough economic times, aircraft charter companies that are able to maintain – even increase their marketing and sales efforts and implement an effective marketing program – are those best able to weather the storm,  emerging even stronger when the economy eventually improves. And it will.

Aircraft Charter Industry’s Survival Strategy

PART I: Utilize cost-effective marketing tools

The first part of the air charter survival strategy during these challenging times is to utilize low-cost marketing tools that can have an immediate impact in generating sales. Look no further than your website.

1. How easy is it to book a flight or request a quote from your website? Some air charter websites have the ability to book right from the homepage. Prospective customers may visit two or three websites. The one that makes it easiest for them wins their business. Is your website optimized for search engines? Will a prospective customer find you via a Google, Yahoo, or Bing search for air charter in your particular city? If you type “aircraft charter (your city)” into Google and your website does not appear in the first three pages, then you are at a definite disadvantage to those competitors that appear high in the search ranking.

2. Are you active in industry groups that serve aviation and industries that use air charter services? Networking is still a great, low-cost way to meet new prospects and build a network of associates who can refer business to you.

3. Are you getting your story out to the press on a consistent and frequent basis? An on-going public relations campaign is another relatively low-cost, but effective way to build awareness for your air charter business with prospective new customers.

PART II: New Opportunities Exist, Find Them!

Lady Gaga Catching A Flight In London (USA ONLY)The second part of the survival strategy is to be on the lookout for new opportunities – even when the market turns south.

1. Corporations that have eliminated flight departments. Many of the aforementioned automakers have sold off their corporate jets, and closed or reduced flight departments. However, these high-level business executives will not fly commercial if a practical charter alternative is made known to them.

2. Individuals who have sold their private jets. Like those celebrities that have traded Humvees for a Tesla, owning a private jet these days is considered much too bourgeois. But Lady Gaga must travel, and she’s not going to feel comfortable in one of her crazy outfits, even if she flies first-class.

3. Companies sending teams of people on location. Any company that needs to send a team of employees to service a client’s needs on location is going to find air charter an attractive and cost effective alternative to commercial air travel. Research engineering and consulting firms or other industries that need to transport teams of staff to the same locale.Reach out to them and show them how a private charter flying direct to their destination can provide considerable savings in cost and time.the time savings and cost savings of flying direct on a charter is quite attractive to the bottom line.

4. Companies doing business in locations not served by major airports. If a business executive needs to book connecting flights into regional, rural or secondary airports,the cost factor for commercial flying rises exponentially. Educate these companies about the savings air charter can provide in terms of money and time when travelling to regions not served by major airports.

SportCruiser Rebranded as PiperSport

Tuesday, January 26th, 2010

Piper enters the Light Sport Aircraft Market

Piper entered the Light Sport Aircraft market with its announcement at last month’s Sebring Expo of an exclusive licensing and marketing agreement made with Czech Sport Aircraft for the SportCruiser light sport aircraft manufactured in the Czech Republic. The deal gives Piper a low-wing LSA to compete with the other prominent entry in this market, Cessna’s Skycatcher.

The financial stability of Czech Sport Aircraft was sales killer

In my dealings with buyers considering the SportCruiser, the financial stability of Czech Sport Aircraft company was a stumbling block. The original SportCruiser manufacturer, the Czech Aircraft Works founded by American Chip Erwin declaring bankruptcy in 2008. The company was take over by Slave Capital, renamed Czech Sport Aircraft and Martin Zikes was installed to run the company. Sales still flounder due in part to the global recession and also to linger doubts about financial solvency of the the company. No one wanted to buy a plane from a company that may be out of business in a year.

Piper and Czech Sport Aircraft have hit a home-run

With the deal, both companies may have hit a home-run. Piper gets a one of the top LSA in the market to add to their stable of aircraft without the costs Cessna incurred (and bad press) in development of the Skycatcher. The Czech Sport Aircraft company now has a solid partner in Piper to handle worldwide distribution and sales with an established dealer network.

Piper CEO Kevin Gould introducing the new PiperSport during the U.S. Sport Aviation Expo in Sebring, FL recalled, “Seventy-five years ago, Piper offered an aircraft that was easy-to-learn in, fun-to-fly, and affordable,” Gould said. “The PiperSport has the same characteristics, and it will have the same impact on aviation. It’s a blast to fly, and it will lead people to fall in love with our sport and our industry.”

Will Piper fully embrace an aircraft not actually made by them

One issue I see is how strongly will Piper and its dealers with fully embrace and support an aircraft not actually made by them. In addition, the margins on the PiperSport will be much lower for dealers, who may be much more interested in selling the million dollar Piper Meridians and Matix. Another issue is whether Piper will continue to provide service and support for SportCruisers already in the market.

In spite of these issues, on the surface, with the backing of Piper, the SportCruiser, rebranded as the PiperSport should have a great future.

Search Engine Optimization (SEO) for Aircraft Charter

Friday, July 31st, 2009

Recently, we updated the website for our client, Panorama Flight Services. They added a Citation Mustang to their fleet of jets available for charter and wanted a new page devoted to this aircraft.

After creating the page, I suggested that just because they built the page, it doesn’t mean customers will find it on the web. They really needed to optimize their website to improve their ranking when someone does a search through Google, Yahoo or MSN for aircraft to charter.

Search Engine Optimization is an important tool in aviation marketing. At Aviation Marketing Consulting, we have become expert in optimizing websites for search engines. It’s a somewhat complex and ever-changing endeavor, as there are over 100 factors that contribute to how high your website will rank for a particular search term, and there are no hard and fast rules to follow. Sometimes a couple of simple elements will get you on page 1 of Google and other times it’s a long and laborious process.

However, with enough patience, expertise and follow-through, good (even great) results can be achieved, which can lead to more sales and customers!

FYI, if want to find out how well we did for Panorama, go to Google and do a search for “aircraft charter new york,”  Panorama Flight Service’s aircraft charter webpage was ranked #1 in the organic search listings as of this posting.

Part 2: Set Goals – What aviation companies can do to improve their marketing

Tuesday, July 28th, 2009
question-mark1

What Are Your Marketing Goals

This is the second of a series of posts, which referred to the question, “What is the one thing aviation companies can do to improve their marketing?” What I recommend the first thing an aviation business do to improve their marketing is to develop a marketing plan and went on to discuss that an effective marketing plan really addresses in detail your basic 5 interview questions: who, what, where, why, how, and in addition, how much.

In the first post, I already dealt with “who,” as in “who is your customer?” So let’s move on to “what”. What do you want your marketing to accomplish? What are your marketing objectives? And how do they align themselves with your overall business goals?

The quick answer might be, “I just want to increase sales.” But, I would challenge you to be more specific than that. By how much do you want to increase sales? 10%? 20%? And what type of sales are you looking for? Is there a particular product that you would really want to sell more of than another? Or do you have a particular service that you would want to promote more than others?

I help my clients establish goals for their marketing, and particular I like to set SMART one, which is an acronym for:

  • S” is for specific – be very specific about the goals you want to achieve.
  • M” is for measurable. Are these goals that you can measured and quantified?
  • A” is for attainable. You want to push the envelope, but you also want to be realistic in what you can achieve.
  • R” is for relevance. Of course your  goals should be relevant to your business and your marketing objectives, or they will be of little of no value to your business.
  • T” is for time-bound. You want to be specific about when these goals are to be achieved. Set long-term deadlines as to when you want accomplish your objective. And in addition, set short-term, daily or weekly goals that are components of your larger objective so that progress is continually made over time. I’ve found that those that take action every day, however small, quickly and easily achieve what they set out to accomplish.

What is an airport video doing on YouTube?

Saturday, July 4th, 2009

The Flying Cloud Airport  was built in 1941 when the United States Navy made arrangements with a local farmer, Martin “Pappy” Grill, to use his grass landing strip to train Navy pilots during World War II. The Navy Pilots flying from Wold-Chamberlain Airport, which is now Minneapolis-St. Paul International Airport, would use this field for practicing approaches.

Recently, the airport has undergone a $27 million expansion program, which included runway extensions, new taxiways, additional hangar facilities, and sewer and water improvements. The project will allow more efficient use of the airport, enhance safety and increase aircraft storage capacity and will enhance its importance in the Twin Cities airspace in Minnesota.

To promote the airport’s new face lift it turned to an unusual medium for airport marketing – YouTube. Kinda of a stroke of brilliance. It doesn’t cost anything to post a video on YouTube and our course it has the potential to be seen by many viewers. And of course other websites (like this one) can link to the video and expand its viewership.

Click here to view the video

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